Month: August 2019

Invite to join North Dublin Trialogue Core Volunteer Group – Tackling Mental Health Stigma in Your Community

Calling all Community Minded People in the North Dublin Area!

  • Do you want to see recovery and mental health in the community flourish?
  • Are you interested in working collectively in your community to challenge and end stigma.
  • Do you recognise the value of sharing perspectives on mental health issues to support individual and community growth?

If yes to the above, and available to support a monthly Mental Health discussion group to grow – you would be really well suited and welcome to join our North Dublin Trialogue core volunteer facilitation team.

The North Dublin Trialogue Group is presently calling out to interested individuals, community organisations and the Mental Health Services with an invite to join our Core Volunteer Group.

Presently there is space for at least one more Mental Heath service provider, a community group rep, a service user and family member to each come on board to support this group which meets once a month eight time per year.

The next core group meeting will take place:

Venue: Purcell House, All Hallows College on Grace Park Road on the following dates:

Date: Monday September 23rd

Time: 6.30 – 8pm

Next steps (are easy!)

– Email us back to confirm your interest and a member of the Trialogue group will be in touch.


– Call the Recovery College on 017007907 with any questions, suggestions or light bulb moments!


For more information on Trialogue click here for videos and articles. 


Kind Regards




Our newsletter is full with articles from our Recovery College students. We would just like to thank Rowena, Kotryna and all contributors.

If you would like paper copies please do get in touch with us. Newsletter

Review of the Your Service Your Say Complaints process within the Mental Health Services division

The National Complaints Governance and Learning Team (NCGLT) which is a division within QAV of the HSE are commencing a review of the Your Service Your Say Complaints process within the Mental Health Services division over the coming months.  The purpose of this review will be to establish the extent to which Mental Health Services comply, with the requirements set out in Part 9 of the Health Act 2004 and the HSE’s policy ‘Your Service Your Say (YSYS) The Management of Service User Feedback for Comments, Compliments and Complaints, HSE Policy 2017’.  This review will include an assessment into the overall quality of responses provided to complainants and evidence of any learning identified by the service itself.

As part of this review we now have an online survey available via the platform Survey Monkey which is available for service users of HSE Mental Health Services to complete. It is hoped that the information gathered through this survey will provide an indication of how service user’s found the process of making a complaint, and if they felt supported and communicated to throughout this process.


Service User Survey

It is also the intention of the review team to establish if:

  • Service users feel safe making a complaint or do they fear negative repercussions as a result?
  •  The complaints system is accessible/easy to use/promoted within the service?
  •  Advocacy services are signposted?
  • Complainants feel listened to and respected?
  • Complainants have confidence that anything will change as a result of complaining?
  • Complaints are investigated in a transparent and impartial way?
  • There is evidence of organisational learning as a result of the complaint?
  • There is evidence of accountability for performance issues?

I would be most obliged , if you could notify any interested parties/ service users within your remit that the service user survey is now available online at the following link:

Any queries relating to these surveys can be forwarded to

Mental Health Ireland / South East Community Health Care: Lead Peer Educator

Mental Health Ireland / South East Community Health Care: Lead Peer Educator

HSE                   Mental Health Ireland

Lead Peer Educator

The South East Community Health Care Meath Mental Health Services is a service that covers the six counties of Carlow, Kilkenny, South Tipperary, Waterford and Wexford. The service is largely comprised of Community Mental Health Teams (CMHT) that aim to offer support to people and their supporters in their own home and approved centers that provide inpatient services. SECH is working towards implementing the principles outlined in the HSE National Framework for Recovery Mental Health (2018-2020).

Mental Health Services are in an on-going process of change, as part of this the concept of a whole service approach to co-produced recovery education has emerged, where the expert by experience and the expert by profession work together to develop educational based workshops that are interactive and are focused on recovery and wellness and are inclusive of all.

The Recovery College South East established in 2015, as part of and National initiative by mental health services to bring together people who provide our services, those who use them and their families and community supports, to work on how we make our mental health services more recovery focused. We promote a whole service wide approach to recovery education that will drive change by bringing together all stakeholders to create, develop and support non-stigmatising services and embed recovery principles and practise at every level of the development of the service. The Recovery College works in partnership with Social inclusion and substance misuse, and the Voluntary organisations,

South East Community Health Care, in collaboration with Mental Health Ireland is recruiting a Lead Peer Educator who will be based in Kilkenny and who will assist services in achieving targets set out in the HSE National Framework for Recovery in Mental Health (2018-2020). This is also in line with Living Life Well / Goal 5 of Mental Health Irelands strategy – Empowerment – from Ideas to Actions (2019 – 2021).

  • A relevant qualification in a health, education, or related field from Level 6 on the QQI Framework, including knowledge of adult education principles.
  • Demonstrate knowledge of recovery approach’s and philosophy in mental health and addiction challenges informed by personal lived experience.
  • Evidence of training and experience in developing and delivering recovery education training programmes and workshops.
  • A track record and demonstrable competence in the support and development of projects and new initiatives that promote recovery and positive mental health.
  • Experience of working collaboratively with internal and external stakeholders as relevant to this role
  • Experience of group facilitation training and /or education or similar engagement process with adult learners, service users and family members as relevant to this role.

This position is a full time 1 year fixed term contract (37 hours, excluding lunch) and the post will based in the Recovery College South East, Greenshill, Kilkenny

Please forward a CV and covering letter of application to

Download the job description

Interviews will be held on week beginning September 30th 2019. Shortlisting may apply.

Closing date for applications Wednesday September 4th 2019 at 5pm.